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A few things for you

Hi C Area -

First - a memo came out about the fatigue mitigation, basically saying (are you sitting down?) that the FAA needs to work with NATCA about making this new scheduling thing work, so it most likely won’t be implemented until our new schedule comes out in 2025. When we get more guidance on this I will share it with you, and until then I have a copy of the memo if you’d like to see it. I’m in Gervais (trying to stay dry) for the weekend, so if I don’t respond right away, I’ll have it to you early next week.

The NATCA Events Committee is looking for volunteers to help with a BBQ on June 18th, one person to help with the grilling from 11-1 and one from 4-6. Please let Jenn Hilton know if you’re interested in helping out with this!

Eric has been working on our new facility SOP/sector binders. Basically, they are combining it into one very large document, and he would love any input on them all. I can send you an email with the pages (very large), or if you can take a look at them, they’re on the I-Drive under Directives - Policies - Draft SOP. Please let me or Eric Winn know If you have any suggestions/comments on this ASAP as the meeting to discuss changes will be Tuesday.

Thank you! Have a great weekend!

Crumbley

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Update

Hey C Area,

I’m all done teaching IST and am awaiting my flight to HLN for a TRB for the next couple of days. Devin should be around (right?) and I will be available via phone if you are in need of anything, but if you don’t see me around, this is why.

Have a great week, no updates with any LOAs or fatigue rules. I’ll let you know as soon as I hear anything. A big Congrats to Shanna for recertifying in the area! Glad to have you back!

See you Thurs

Crumbley

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Performance Stuff

Hi guys,

If a sup has a meeting with you for your mid term performance stuff and they bring up your leave use and balance, please let me know. This is NOT the time for it, and while they might have been instructed to verify leave balances and requests, your performance talks are not to include your leave use.

Please let me know if you have any questions about this.

That’s all I got, keep on keepin on

Crumbley

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NUW

Hi C folks,

Eric & I were on a call today with NUW controllers about the HOODOO/DIABLO flight plan issues.

NUW was under the impression this was an “occasional” occurrence, maybe a “one off” and requested some flexibility for when these infrequent occurrences happened.

We assured them it has been happening more often than they seem to realize, and that we had a lot of examples (thank you!) to show them for when this was occurring. We also explained that the airspace has been a backup if the weather didn’t cooperate for a VR route, and it wasn’t in the flight plan.

Their request was for us to be flexible with this, ours was for them to tell us what they wanted to do with these situations that were increasing in numbers. I explained that we are stuck between the LOA that says NUW will put the airspace name in the flight plan, and the .65 that says we are not responsible for monitoring the airspace use.

They were not open to the suggestion to just let any aircraft in who requests entry into the airspace with nothing in the remarks. Basically, it’s on them to get their procedures together and figure out what they want to do. Emma has decided she will give them until Wednesday and will follow up with them if she hasn’t heard from them by then.

Until then - here is our guidance….

Follow your heart.

If they don’t have the remarks in their flight plan and are requesting entry - send them home. Clear them in. Either is fine. I asked NUW for a phone number direct to whomever schedules this stuff so (traffic & workload permitting) the CIC/sup can call and verify the flight can enter the airspace until we have a more permanent solution.

Also - please please continue to keep track of the flights that this is occurring with. Without this data, it can totally be interpreted as an “occasional” occurrence. Print out the strip, write the date on it and leave it in my headset box, or if you want to put it on Jackie’s desk, that’s fine, or give it to EY, or if a sup wants to scan it and email it to Airspace, that’s fine. Just please put the date on it!

In other news…. The Article 5 for Thursdays - we need to know within the next week or so, so please let me or a sup know ASAP.

There was something else and now I’ve forgotten. Thank you for your patience and continued great work on the floor, I appreciate you all!!

Have a great rest of your week

Crumbley

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April Showers Bring....

May flowers!

Hope this finds you well as we are on the downward slope of April heading into spring.

IST starts next week, so please double check your schedules for shift balancing and class times.

Article 5 - we are in need of an Article 5 for just Thursdays starting 6/23-8/17. If you have any questions about this, please let me know. We are still in need of a volunteer for the Article 5 for 8/18-10/12 for 2 D side trainees. Please let me or a sup know if you are interested. This one is Sun-Th or M-F (no DYSIM on Fridays).

I am waiting to hear when the meeting is with NUW about flight plan info, but there is forward movement with this.

If you read the national NATCA email, there was a solicitation for volunteers for a 3 day study for the ATSA (Air Traffic Skills Assessment), basically looking at the new hire testing process. ZSE needs 10 CPCs to participate in this, so please let me or another member of the E-board if you’re interested and I’ll forward you the email. The dates for this are May 28-30.

Bring your child to work day details are still being ironed out, but as soon as I know more, I’ll send it out to you.

As always, I am here for you to answer any questions or concerns, so please reach out if you are in need of anything, any time.

In closing, I’ll leave you with this thought….

“The C, the great unifier, is man’s only hope. Now, as never before, the old phrase has literal meaning; we are all in the same boat” - Jacques-Yves Cousteau

Crumbley

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Some updates for ya

Hello C Area,

There have been a few little things bouncing around these past couple of weeks, here’s a quick update….

Bring your child to work day is 4/25. I’m not sure that the facility is doing anything specific, but if you’d like to bring your child in that day, make sure to let your supervisor know.

Parking - I know this has been difficult this week. Amy is working with Dawn to come up with a resolution that will last the length of this construction.

Reminder - I will be on vacation 4/8-4/12. Devin Carlisto will be available if you are in need of anything, and his number is 619-818-5335.

LWS - because the fun doesn’t end, lately SKW has been crossing POTOR at 050. Carly reached out to a SKW buddy and turns out, the FMS is pre-loading the crossing restriction in with the departure procedure. I have reached out to airspace and LWS’s ATM or airspace contact, Spencer, about what resolutions we can create in the meantime to avoid this. I will let you know what I hear back from them.

Article 5 - We are still in need of an Article 5 for June-August on Thurs/Fri for R sides. Please come to me if you have any specific questions about this, it would seem management has been creating more work for me clarifying information than I care to admit. There is a class that starts at the end of summer for 2 D sides that we also are in need of someone for, this will be a traditional Sun-Thurs or Mon-Fri schedule with no labs on Friday. Again, please reach out with questions.

NUW - Lately, there has been a lack of information or an abundance of old information that doesn’t align with our current LOA with NUW when it comes to having access to the airspace. I met with NUW about a year ago, and the last guidance I was given was if it isn’t spelled out in the remarks of the flight plan (that is to say “HOODOO” or “DIABLO”) that we are to send them home. We don’t deal in event numbers any longer, and while I personally don’t really care how we go about doing this, we have an LOA for a reason and they aren’t following it. I have passed multiple fight plan examples on to airspace, so hopefully this will stop being annoying and we can go back to normal.

ZLC LOA - I’ve been told we got it back and we need to review the wording so we can get it finalized. I have been very….. annoying? persistent? Pick your word, about following up with this so we can move on to the next thing. I have heard that there are some requests to get control for ELN arrivals from MWH, any other things you’d like to see, add them to the white board or let me know.

BFI Medevacs - I know this is still something creating conflict. I will discuss this with Dan again, but know that there are times where traffic or sequencing or whatever the situation is, won’t allow for it to be approved, and I would ask that you work with your A-area counterpart to come up with a resolution for the aircraft. I understand both sides of this, but we do still need to work together to provide a service to these and all aircraft we’re working.

I know there has been a lot of training going on lately, and I appreciate everyone’s willingness to accomplish this. Well done to all you instructors and students, and to those working the same sectors for days on end or for being shuffled around, for continuing to work hard to move our area to a better staffing situation!

As always, please reach out with any comments, suggestions, questions, etc. I am here for you and happy to help in any way I can.

Have a great rest of your week!

Crumbley

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Hello March!

Dear C Area,

A big first and foremost - Congrats and High 5’s to Zeke & Jeydi for certifying on their respective D sides and finishing their first stage of D-Side training! Congrats to all who aided in their success - well done everyone!

I’m gonna see if I can remember everything I wanted to share with you, so bear with me here..

Shanna is back and about ready to come train on the floor. Very excited to see you again, lady!

We had a meeting with the A Area a couple weeks ago to discuss a few things.

  • Metering

  • The new ILS into EAT

  • Altitudes with metering

  • Discussed some alternatives for sequencing SF50s and other very slow jets

You can expect to get briefed on the trial period for altitudes during metering. We are still working out the details on the rest of it. Though - my hope is to have a procedure figured out for the EAT ILS before it goes into effect in July.

We are also waiting to finalize our LOA with ZLC. It has been quite the process and I appreciate your patience with it.

Article 5 - We are still in need of someone to help out with the R side class starting in June for Thursday and Friday every week. The other 3 days have been covered already, so please let me or a sup know if you’re interested in that. The dates are posted in the area. Thanks!

Crumbley vacation - I will be out of the country 4/8-4/12. Devin Carlisto will be available in my absence. Additionally, he has agreed to be the Alternate Rep for the C Area, something I really appreciate!

LWS - I’m seriously about to field trip over there. They have a new crop (again…!) of controllers and there are a lot of growing pains. I have been in touch with management and airspace about all the shenanigans going on, and there are a lot of people working to resolve it. Them. It all. Please keep me posted if weird things are happening and I’ll continue to be persistent (or annoy, whatever word choice you like) those who can help us out. Referencing aircraft who are out runway heading, the tower is not issuing this. It sounds like it’s an airline issue, so we will go from here on that one. Hopefully, now that LWS knows about it, they can help on their end.

Schedule - I heard a lot of feedback that we didn’t need the 1600 every day. So, we amended the schedule to help controllers with fatigue mitigation by bringing those shifts up by a half hour. As it turns out, the changes have left the late swing shift a bit short between 2200-2230 when and if a 3rd position needs to be staffed. I have run this up the chain and as it stands now, if management wants to hold people over or assign another body to a 1530 without shorting the 1430, that is what will happen. Opening up MOUs for Mid-Term negotiations is undesirable and can be risky, but I will for sure keep this in mind when we negotiate guides for next year. If you think of another resolution you’d like to see, please let me know.

Meter times - Now that we’re seeing the RADDY and JAKSN times, we are using the meter fix time. There is no longer an outer fix for us, this is mainly for the D & B areas.

Frequency issues on the mid - It has come to my attention that frequencies have not been correct from ZLC during the configuration on the mid. Know that Mike Sellman has been made aware of this and will follow up with ZLCs FTR when he gets back to the facility. Please reach out to me or MD if you’re still seeing an issue.

I feel like there might be more that I’m missing, but thank you all for your dedication and make sure to get out there and enjoy that sunshine this weekend! Happy St Patricks Day!! Lucky Charms is on sale at Costco :D

Cheers!

Crumbley

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Article 5

I know I’ve sent a lot of emails lately, so thank you for your patience and for reading them!

DT has volunteered to help with the 3 R sides Monday - Wednesdays. Thank you Blaser! We are in need of someone willing to volunteer to do the R sides Thursdays and Fridays. I understand it’s summer and there are a lot of leave requests during this time, and we will work with you on that.

Please let me know if you’re interested in those 2 days per week! 6/23-8/18

Thank you!

Crumbley

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PDT CHINS Arrivals

Happy Monday C Area

There has been some discussion about CHINS arrivals coming from 16 that aren’t direct PDT, but it would seem that the flight either filed that way or was issued a short cut somewhere before they got to ZSE. If you’re seeing this, please jot down the call sign, date & time, or leave a strip in my headset box with the date on it so we can research this and get it resolved.

Still looking for volunteers for the 2 Article 5 details - the dates for these are in previous emails. Let me know if you need more info on this.

We’re still waiting to get the LOA back from ZLC with our proposed changes. I will keep you posted when we hear from them.

I’ve also been asked to address the LOA between us & GEG about IR325 (the one that cuts the west side of GEG and then turns west into MWH). I need to reach out to their FacRep and I will pass along the request to maybe just tell them we will watch the aircraft on the IR route and they can hand them off to MWH since that seems to be what’s happening.

Have a great week, as always, please reach out if you need anything or have questions. I will do my best to get you answered ASAP.

Crumbley

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Updates

It’s like I just sent out an email, but luckily for me that was last month, so I’m good!

I reached out to Spokane today to check in and give a heads up about some things that I’ve been noticing. One was an instance I had a couple times about a week ago where an aircraft off GEG during CARP was requesting FL220 but was climbing to FL230. I also have noticed that sometimes when they call us, they’re identifying themselves as “Spokane” and not including if it’s Yakima, Pasco or Missoula. The FacRep was very receptive to both and will reach out to the membership about these items to keep an eye out on them.

She brought up to me that they have been getting a lot of arrivals above 160 with no APREQs. She’s not asking for more calls, but this is a friendly reminder to do our best to follow the letter and get arrivals down. We are still negotiating our LOA with ZLC and I can try to bring up getting control for GEG arrivals, but I have also been noticing they are starting those aircraft down before they get to our boundary. There are those instances (especially with military arrivals during break ups and things like that) where it is hard to get an arrival down, but overall we can be more positive on providing GEG altitudes that conform more with the letter.

There was some discussion about Seattle Terminal Arrivals flying over YKM and whether or not there’s a requirement for them to be crossing YKM at FL240. Currently, the way it reads it does not appear that that is required, but I have asked the A & C area airspace reps to review this and perhaps write it in a way that is not ambiguous or left up to interpretation.

Please let me know if you have any questions about any of this. I will keep you posted as things come up.

Have a great rest of your week!

Crumbley

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List of opportunities for you

Hey there C Area, and happy last day of January!

I’ll keep this short and sweet…

First - working on getting together with the A area to go over the metering changes and discuss some options for altitude during metering, the YKM area when we are on a north flow to prevent a gazillion point outs to lows, and the new ILS into EAT. I will keep you posted when we get this scheduled and what comes of it.

There are 3 opportunities for you to help and it would really be appreciated.

Area Refresher - It is the week of May 13th and we need to know by 2/10 who would be interested in doing this. To the best of my knowledge, Jared will be the supervisor who you would be working with. You will get time to prepare before it starts, so as soon as we know who would like to help with this, we can get you scheduled time off the floor to prep.

Article 5 - Still in need of 1 or 2 people who can do the M-F schedule 6/23-8/17 with the 3 R sides.

Article 5 - 2 D side trainees Sun-Th or M-F 8/18-10/12

Let me know if you have any questions about this, and thank you for your help.

Crumbley

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Behind the walls....

Hi C Area -

Please check the area behind the control room where the shelf of stuff is, and where mystery clothes have been hanging for an indefinite amount of time. If anything belongs to you, please take it home by 2/11. Of this year. After 2/11, everything back there will be either thrown away or donated to Goodwill down the street, so you can find it there.

If you can’t get to your stuff for any reason, please reach out to me. There appears to be all kinds of kitchen items buried back there, so please double check everything.

Thanks! Have a really great week!

Crumbley

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Thursday 1/25 ERC

Hi C Area -

The ERC (Events Review Committee) is here today and tomorrow, and is available for you to sit in on their process as they review ATSAP reports.

I highly encourage you to sit in with them for a bit and listen to what they do and how they work. This is your opportunity to see the first process the ATSAP information goes through.

If you do decide to go, you will be required to sign an NDA (Non-Disclosure Agreement) as the information they will be discussing and reviewing is confidential in nature. Not an invitation to discuss what you saw or heard as soon as you return to the floor.

I sat in on a meeting with them and members of the E-board today. The major take aways for me are:

They receive upwards of 100-120 submissions per week

They work hard to reach out to the submitters with any questions or follow-ups, so please make sure your information is correct in ATSAP.

Be as factual as possible with (preferably) more than 1 example (with dates, times and callsigns if able) of the issue so they can take it to whomever needs it to start the investigative process.

It is not a resource for calling controllers out on personnel issues. We have other avenues for that. If you are in need of guidance or have questions about this, please let me know.

This program is a resource for you and the operation. Please utilize it constructively.

I brought up the fact that I’ve heard over and over from controllers that they never see any results from their ATSAP reports. Some of the replies I got:

The report wasn’t very detailed, or just mentioned something about “the frequencies/radar/etc suck”. Again - details they can work with, and examples to give them to research.

They tried reaching out to the submitter to ask follow up questions for clarification and never heard back. Verify your contact info is up to date in your ATSAP account.

They did say that a lot of the fliers and bulletins that are online or in facilities aren’t updated as often as they should be, so it sounds like they are at least aware of that.

I will try to be more transparent about ATSAP-initiated fixes in our area. If you file an ATSAP and you don’t feel like there was ever anything that came of it, please reach out and let me know and I will follow up. It may be something I’m working on in the background and we are waiting to hear back from the other party or something I didn’t even realize was an ATSAP issue.

For all you OJTIs - if you need to file an ATSAP report due to a training event or something during training you saw, please ask for the time to walk your trainee through setting up their ATSAP account and have them also fill out a report. It is a great opportunity for them to have some help for the first few times!

Thank you all for everything you do, and have a great rest of your week!

Crumbley

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Couple more things...

C Area Info for you,

A - High 5’s and big congrats to Jeydi for certifying on D07/11! Well done to everyone involved in her success!

2 - The Article 5 that starts in June - I know it’s a lot to ask for one person to be doing all the scenarios for 3 R side students, so after talking with the training department and management, I thought I would throw out there the option to have 2 people share the time in the training department. If you are interested in this but don’t want to do it all 5 days, please let me or a supervisor know. We will work something out!

D - I talked to airspace today, we are working on getting SFF’s contact info easily accessible to the D side on 18. It’s in ERIDS, but if we suddenly have to take over GEG, that’s not the time to be glued to that screen for info we should have ready for ya. I will continue to pursue this.

Have a great rest of your week - thank you for all you do!

Crumbley

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*Correction

Heya C Area -

I have an updated schedule for the 3 R side students. It will still be Monday-Friday, but the dates are now from 6/23-8/17.

Additionally, we are looking for an Artice 5 for 2 D side students, this will have the option of Sun-Th or M-F schedule, as they are not going to run labs on Fridays. The dates for this are 8/18-10/12.

Please let me or a sup know if you are interested in either of these details.

Spokane went ATC-0 Saturday evening for a short time due to a fire alarm. It came to our attention we do not have contact info for SFF under glass at lows, so I am looking into getting the shout line info added to our list of tower contacts, and adding their tower frequency to that respective list. I will let you know what comes of it.

Sick leave - if you are calling in sick, please keep it short and simple. “Please show me on sick leave”. No details as to why you don’t feel well or who it is you’re caring for if that’s the case. But - reasons like: my kid is sick. I have an appointment. I’m taking a family member to an appointment. I don’t feel well. If there is any pressure for info past this, please let me know. When we put our reasons in web scheduler, the sups don’t see it - it’s for tracking purposes for something above my pay grade. If you put a request in web scheduler, make sure you call with it if you’re not already at work. These are general examples, the main point here is to not get into a detailed conversation about your sick leave use over the phone, or give management any reasons to pry further. Please let me know if you have any questions about this.

Have a great week, thanks for all you do!

Crumbley

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Metering info

One more email -

I spoke with TMU today to get some clarification on the meter fix times.

The times we are showing now with the RTIME and JTIME are the actual RADDY & JAKSN crossing times.

When we start metering, use the meter fix time. Not the outer fix time. The outer fix time is more for the D & B area at this point since we’re just using the same fixes as the A area.

I have asked about having only 1 time, but that would take meetings and get togethers and all kinds of things, so let’s just go with this for now.

Let me know if you have any questions about this

Crumbley

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Updates

Hi C Area -

First & foremost, a big round of High 5’s and congrats to Alex Mathers for ending his training journey at ZSE and joining the ranks of CPC! Well done to everyone involved in this accomplishment!

There has been talk in the past about changing the direction of the data tags when they first come to our area. If you have a preference, I will be keeping track of what everyone is wanting and let you know the results before anything permanent is done. Please reach out and let me know what you prefer.

An Article 5 solicitation was posted today. It is for 3 R side students and will run from 6/23 - 8/3. This will be a Monday-Friday option for the schedule only, as they will be running scenarios on Friday. Please let me or a sup know ASAP if you are interested in this. **If you are currently on a 5-4-9 or 4/10 shift, this would mean you would be on a 5-8 day-shift schedule M-F.

I can’t think of anything else I was going to send out, which probably means I’m forgetting something.

Have a good rest of your week, and please reach out if you have any questions or need any further explanation on anything here.

Thanks for all you do! :)

Crumbley

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Happy New Year

Happy 2024 C Area! I know I’m a little behind, but still wanted to share my salutations with you all! Here’s hoping to a great year, and I will continue to do my best to be as transparent as possible with you when it comes to the goings on in the area.

Last week, there was a UAL aircraft that departed MSO on the DIDLY5 departure. If you’ve never seen it (which I wasn’t alone in this catagory), check it out. It departs and one of the transitions goes to MLP, which wouldn’t normally be an issue, except this guy was going somewhere out east, so he was climbing out in the face of our departures, just to turn around and go the other way. Glenn reached out to ops and verified that was a mistake on the dispatchers part. We shouldn’t see that normally, but please keep me posted if you see anything strange with this.

If you haven’t heard, JJ did an amazing job with an aircraft in distress last week on lows. Major icing issues caused this aircraft to descend quickly and it was assumed they went down, until a relay from a DAL aircraft was able to verify they were safe on the ground. So many people to name in all this, but well done everyone! Your use of resources and teamwork had a positive outcome, and the pilot called the facility to thank you all for saving their lives. Always great to have a success story and share in some good news!!

We have 2 new controllers who are upstairs in the training department, please help me welcome Scotty Cardona and Robert Marshall! They have been to the floor a couple of times, but won’t start training probably until the fall. I’ll keep you posted on their progress.

Some reminders for ya -

If you test positive for COVID, call the facility and talk to an OM or sup. The flight surgeon doesn’t do anything with this any longer.

If you’ve never used the Virtual Flight Surgeon, you are missing out on an incredible resource. They are fantastic about getting back to us and are always available. Lately, I’ve been going through some not fun medical stuff, and they have been absolutely excellent to work with. They even sent all my paperwork to the flight surgeon when it was all completed, and followed up with me if they hadn’t heard from me in a few days to ensure I was getting everything done and didn’t need any further assistance. Your dues pay for this service, so please utilize it! The phone number is 866-237-6633. Save this number in your phone and call them anytime with questions. They have a website you can check medication restrictions as well Homepage - AMAS (aviationmedicine.com). They have a NATCA page, so check out their website, save it to your favorites. There is a flier on the NATCA board outside of the entrance to the control room if you would like to see another resource.

The transitional pay period and pay raise starts on Sunday. Since we still have a couple of controllers not on the floor and a couple still in training, shift balancing is going to be a thing for a while. Carly does an excellent job tracking the amount of shift balances everyone has, and if you ever want to see this list, please let me know. I would be happy to share it with you. I know it’s frustrating, but the MOU does state “reasonable effort will be made to publish employees on their selected lines”. Please be patient with the schedule as we try to keep everyone as close to their bid lines as possible.

Thank you for all you do, and please reach out if you have any questions about anything. I am happy to help!

Have a great week!

Crumbley

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Leave Requests

Hi C Area,

Carly & I have verified that all the leave from all the rounds has been entered correctly, and we have our time for leave requests that opens in Web Scheduler.

Sunday 12/31 at 0200. This coming Sunday morning at 2:00am.

If there are any requests entered before 2:00am on Sunday 12/31, they will be deleted.

There will be reminder sign in the area by the sign in computer to let everyone know.

If you have any questions about this, please reach out!

Thanks,

Crumbley

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Round 5 2.0

Good morning C Area!

I hope this sunny morning finds you well, and you enjoyed your holiday with friends, family, or friends who are like family.

A big congrats to Zeke who certified on D47/48!! Well done to all who helped in his success, great job everyone!

An update I forgot to share with you a while ago, and for that I’m sorry. I talked to Dan about the wording in the route chan about 18 has control from 31 for KMWH arrivals. He and I agree - if the aircraft is in 31’s airspace, regardless of who you got the handoff from, you have control of that aircraft. Please let me know if you have any questions about this.

In regard to us going through DIABLO to 12 or 31’s airspace, I talked to Dan about this as well. You can expect that if you don’t reach out to the A area and tell them that the airspace isn’t occupied, you will probably get a call or a visit. I tried to talk about this and explain that we are the controlling agency for the airspace, but it did not get anywhere, so I want to share with you that the conversation has been had, and that was the result. If you want more information about this, I would be happy to share it with you, just not in an email.

Round 5…. So, I think I boogered it up by not putting everyone’s accumulated leave balance in before I started the round, falsely presuming that it wouldn’t get down that far…. I am going to reach out to those who bid days individually and restart this round with everyone’s accumulated leave balance in so there will be no hiccups. I’m sorry for the delay and confusion, BidATC isn’t a team player sometimes and as much time as I spent trying to pause it and restart it with balances in there, I’m done playing with it and I’m going to start it over.

Thank you guys for all you do, especially those who worked the past few days. I appreciate you all and hope you have a great rest of your week and a very Happy New Year! Looking forward to what 2024 has for us!

Crumbley

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