The Flight Surgeon's office can't seem to get it together, so here is ZSE NATCA's  guidance in dealing with them.

1.  If you have a question about either a medical condition or options for disqualifying medications, please contact https://www.aviationmedicine.com/

2.  EXAMPLE:  Let's say you have an issue with your back and you go see your family physician where it looks like you have a bulging disk, but an MRI needs to be scheduled.  In the meantime, the doctor wants to prescribes you percocet.  From here you call the Flight Surgeon's office to see what options you have for pain meds and the length in time they disqualify you, while you are at the doctors office.  Then you can make a determination on what road you wish to go down for meds.

     A) When you call FAA Flight Surgeon's office, 1-425-227-2300 and ask for Dr McDermott.  If he's not in, then ask for Dr Jones or Dr Chapman and if they are not available, then inform their assistant of your medical situation and that you are a Seattle Center controller.  NOW THIS IS IMPORTANT, document the time and whom you spoke with when informing them of your medical situation.  At that time they will tell you the time frame of your disqualification from your last dose and possible follow up instructions...please take notes.

     B) Call work where you will inform them of your situation or just tell them that you've been declared medically incapacitated by the flight surgeon and for how long. 

The bottom line here is that we can no longer trust the Flight Surgeon's office where they are so dysfunctional that we need to document every time we deal with them.

Also please notify me or your rep so we can follow up with the flight surgeon's and the front office.